My Kawaii Pet
Custom Pet Portrait
Custom Pet Portrait
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Pet Portrait
- Our artist will hand-draw your pet
- You simply provide us with you pet's picture
- We will have the portrait professionally printed
- You can choose to have your pet's name on the portrait
The Process
- Purchase the desired size and options for you pet's portrait
- We will send you a confirmation email and instructions on how to upload your pet's picture
- Our artist will get started with your custom artwork once the image has been uploaded
- Once the artwork is complete, we will provide a proof for your review. Please keep in mind that only minor edits are allowed. We want to get your portrait shipped as quick as possible so you can enjoy your artwork!
- When everything looks good, get excited! Because your shipment will be sent soon after.
Shipping
Shipping
When will my product(s) ship?
We will email you once we have confirmed the order, followed by a separate email letting you know your order has shipped. You will be provided tracking information within the shipping notification.
I never received a shipping notification email
Please make sure our shipping notification email did not find it's way to your junk folder.
If you have any issues that we can help with, as always, please reach out to us with via the Support page.
I have not received my order yet
Please check the tracking information in the shipping notification email. If your order shows shipping is in progress, it is en route via the shipping carrier still. If you have not received your shipment after it shows delivered please reach out to us for a resolution.
Cancellations & Returns
Cancellations & Returns
I received my order but there's something wrong with it
If you received an order and there is something not quite right, please reach out to us with your order number and provide us with a summary of what is wrong. We will get back to you in a timely manner with a resolution.
If you have any further questions or concerns please reach out to us via the Support page.

